Shipping policy

Orders are typically processed within 1–3 business days, excluding weekends and holidays. Shipping times are estimates and may vary based on destination, carrier delays, weather, holidays, or other circumstances outside of The Ranch Wellness Center’s control.

Once an order has been shipped, customers will receive tracking information using the contact information provided at checkout.

The Ranch Wellness Center is not responsible for delays caused by the shipping carrier or for packages that are lost, stolen, or misdelivered after confirmed delivery.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order arrives damaged, incorrect, or incomplete, please contact our support team at clientservices@theranch-wellness.com within 48 hours of delivery and include your order number, a description of the issue, and clear photos of the package and products received. Claims submitted after this period may not be eligible for review.